REGISTRATION AND CONFIRMATION OF E-DARUSSALAM ACOUNT
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1. When is the right time to register e-Darussalam account?
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Registration for e-Darussalam account can be made any time. E-Darussalam account is an access to provided e-Government services such as road-tax renewal, driving license renewal, purchasing electricity token and will be included later, the Online Recruitment.
2. Will I be provided with username and password automatically once I’m registered in e-Darussalam?
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Username that is used is your Identity Card number, meanwhile the password will be sent through e-mail once you got e-Darussalam account verified in authorized e-Darussalam counters. You are required to change the given password to your preferable password for security purposes.
3. Can the registration of e-Darussalam account be done after the Online Recruitment portal is enabled?
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Yes, can. However, applicants are advised to have e-Darussalam account before Online Recruitment portal is enable in order for applicants to use the portal straight away.
4. What should I bring during e-Darussalam account confirmation?
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You are only required to bring and present your Identity Card to account activation operators in authorized counters.
5. Besides the Public Service Commission (SPA) office, is there any other counters that can verify e-Darussalam account?
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Yes, you can get your e-Darussalam account verified in designated counters as listed below:-
Brunei and Muara District:
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Land Transport Department, Beribi
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Ministry of Industry and Primary Resources, Jalan Menteri Besar
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Department of Electrical Services, Kianggeh Road Bandar branch, Sengkurong branch and Muara branch
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Department of Electrical Services, Belait branch, Pandan 1 Road, Kuala Belait
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Department of Electrical Services, Tutong branch, Bukit Bendera Road.
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Department of Electrical Services, Temburong branch, Mukim Batu Apoi.
6. What is the procedure to renew/change e-Darussalam account’s password?
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Visit e-Darussalam website (www.gov.bn), click “log in”, fill in e-Darussalam username and password which has been provided then click “change password”.
7. How long does it take to get confirmation of e-Darussalam account after registering?
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Period of confirmation is depending on when you got verification over the counter after registering.
8. Is there any limited period of time between registration and e-Darussalam account confirmation?
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There is no specific period of time between registration and e-Darussalam account confirmation. However, as long as the registered account is not verified, thus the account is not yet activated. This means that you cannot use it for any e-Darussalam services which requires e-Darussalam account such as applying job vacancy through Online Recruitment portal.
9. I already have an e-Darussalam account but has forgotten my username and password?
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You do not have to create a new account. Your username of your account is actually your Identity Card number. You only have to call Darussalam Hotline 123 to get a new password and other assistance needed with respect to your e-Darussalam account.
10. Do the Civil Services need to open an e-Darussalam account too?
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Yes, if does not have an e-Darussalam account.
11. Does the Civil Services required to use Government email address to register with e-Darussalam?
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No. Civil Services can use personal email address as long as the email used is activated.
12. What are the ways to know more about registration and activation of e-Darussalam account?